Our company is monitoring attentively the development of the situation around the coronavirus pandemic. Elcomplus’s management takes all necessary actions so that its production processes don’t stop, customers continue using high-quality operational radio communications, and employees feel safe.
How we ensure the smooth operation of technical support and logistics services
Elcomplus’s technical support stays in touch with customers 24 hours a day, 5 days a week. Our specialists are ready to assist promptly to customers’ requests so that technological communications at the life-supporting businesses around the world don’t stop even for a minute.
Using proven carriers and modern route planning tools, our logistics service continues ensuring timely delivery of Elcomplus’s products.
Besides, the April training seminars for partners and customers, as well as business events, have been moved to online or to fall.
How we protect our employees
The well-being, safety and health of the employees is a key value for Elcomplus. We not only follow the recommendations of the authorities and international social organizations, but also take additional measures.
The company introduced a remote mode for most employees. Presence at the office is allowed only in exceptional cases — for duty staff and to perform tasks that cannot be solved remotely.
Travel restrictions on business trips were announced even earlier, in March. Employees who visited foreign countries were quarantined for 14 days after return.
All business communications, meetings and discussions are switched to telephone or video conferencing mode.
Elcomplus systematically adapts its processes to changing conditions. The effectiveness of communications and interactions within the company and with external contractors will not be affected.
How our products help the world in this difficult time
Now, more than ever, we are aware of the social significance of our products and our responsibility for their smooth operation. We keep a value that we can be useful for you.
Elcomplus’s dispatch software is used by hospitals, ambulances, emergency and law enforcement around the world. Reliable radio communications and location tracking of operational teams allow timely assistance for people in need.
Our radio communication systems provide contactless connection between various continuous production services, and our SCADA – systems allow remote equipment control of hazardous facilities. That is how in 79 countries around the world Elcomplus’s products continue helping to extract resources, produce food, provide electricity, transport people and goods, and protect the law and order.
Everyone who cannot stay at home and continues to work makes a huge contribution to the common future. We appreciate your work and trust. Thank you for staying with us. We continue to work for you.